Competitive Advantage through people Research Paper

Competitive Advantage by muckle - Research Paper Example21). However, the caller does not only boast a exceedingly hawkish pricing strategy, but also a premium people management approach that provided the company enduring success.Southwests most powerful organizational competencythe secret ingredient that makes it so distinctiveis its ability to build and sustained high performance relationships among managers, employees, unions, and suppliers. These relationships are characterized by share goals, shared knowledge, and mutual respect (Gittell, 2005, 52).To operate, airlines require physical resources, such as airplanes, airstrip, pilots, cabin crew, etc. These physical resources send away be accessed by numerous companies in the marketplace hence it is awkward to develop them as a sustainable competitive expediency. Even availability of unprocessed or capital resources, before a capacious entry barrier, is more attainable due to the growth of international markets (Lovelock & Wright, 2002).However, it is the intangible assets that sustainable competitive gain rests. Accrued experience or knowledge throughout the years, or referred to as corporate culture, is very hard to imitate (Parker, 2007). Companies like Apple, Coca-Cola, and General Electric rise from a venture of time and effort. These are springs of competitive advantage. The task is to determine the factors that strengthen this competitive advantage and the way toward sustainability (Parker, 2007). In fact, it is not the resources, regardless of how unreproducible or intangible they are, that best generate competitive advantage the solution toward sustainable competitive advantage is the way these resources are used (Gittell, 2005). Simply, the failure or success of a company relies on how the people within it utilize these resources. Basically, the competitive advantage of a company is its people.The quality of management, the manner in which